These are the type of adverts used to begin instant messaging with clients or potential customers. To see how weel your customer service is doing, you should open your WhatsApp business account, navigate to Business Settings, and click Statistics. Now, users will be redirected to WhatsApp when they click the Send Message button in your ad. Now, you need to set the budget, target, and duration of your ad. You will see a message confirming that your WhatsApp number has been connected to your Facebook page. Now, input your WhatsApp account phone number and confirm the 5 digit code sent to your phone by Facebook. Note that to use this option your objective should be Post engagement. In the next window, click Send WhatsApp Message from the Add a button to your post option. To set up this sort of campaign, open the post you want to use and select Boost Post. The Send Message button will display as the WhatsApp log in the advert. There is now an option to Send WhatsApp Message when you boost a post from your Facebook group or page. Users are now able to combine Facebook with the WhatsApp platform. Promote your WhatsApp channel by creating a Facebook Boost Post It is a great feature that helps you to organize your messages. This option lets you move conversations along your sales funnel which will help the customer support team to manage conversations. Organize Conversations by creating Labels Setting up this section improve communication with clients even when you are not around. When you go to the Business setting section, you will find the option for Away message, Greeting message, and Quick replies. Now, you can start using your account to communicate with clients and potential customers. When you are done, click Save at the top-right of the screen. Once that is done, it is also important to include information like the URL, description, email, and location of your business. Click on the three dots at that upper-right corner of the screen and choose Settings. Once the account has been created, you need to set up your profile. But you should note that you will not be able to change the name in the future. For this, you will receive some help from WhatsApp. Once this is done, you will have to name your business. You will now receive a six-digit code to verify the number. Note that you cannot use the same number for your business and personal account. This number must be able to receive messages through SMS. Once the app is installed, you need to agree with the terms of use and provide a phone number. It can be downloaded from the Google Play Store. It is free and available only for Android users at the moment. Setting up your WhatsApp Business Account Now, they will be able to communicate directly with the business. Visitors are redirected to WhatsApp on their mobile when they click the Send Message button in the ad on Facebook. Users are able to create their profile with important information such as business category, description, and contact information.Īlso, Facebook is implementing a way to send traffic ads to WhatsApp numbers by boosting a post. WhatsApp Business is Facebook’s attempt to help medium and small-sized businesses to improve customer service. Business owners will be able to personalize their brand and will stop using a personal phone number to communicate with clients. That is why he WhatsApp Business was introduced. However, this process can be difficult is you are using a personal account. With over 1 billion active users daily, WhatsApp is used by small business owners to address customers service quality, take orders, and manage customer relations. If you are wondering how to create a Facebook ad that integrates with Messenger and WhatsApp, then you have come to the right place. There is no doubt that businesses would want to reach out to customers there. As a matter of fact, WhatsApp is one of the most popular means of communication today. These platforms also see their own fair amount of users. Facebook has decided to extend advertisement service to other platforms that they own such as WhatsApp and Messenger. So, businesses take advantage of this platform and promote their products and services to millions of people using Facebook.Īs you must have noticed, every business nowadays wants to advertise using Facebook ads and it is getting saturated. This is because it has an enormous base of users. Facebook Ads are the most popular means of online advertisements today.
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